Festive Seasons Greetings

Festive Season Greetings

It’s the middle of the festive season once more and it marks another year of activity and achievement. The year behind us is just that – behind. Let’s learn all the good things and put them to great use in 2010 to give it the promise it deserves.

Remember to tell those that mean so much to you how you feel. Do it openly and freely without any expectations. It is after all – about communication.

So from all of us at The KIX Group the best of Seasons Greetings and Great Expectations for a fantastic 2010.

Online Strategy Is A Compliment To Your Business

How’s your current web site working for you? Getting all the traffic you want? Making Sales?

There are so many approaches to your business web site. Many business have spent a lot of money developing a wonderful looking site. For anyone finding it – the WOW effect is going to get them. If your objective was to get the WOW happening then great…your achieved your goal. There aren’t many business with such a clear goal achieved on he net.

For the remaining businesses not falling into this category, there has to be an alternate approach.

Some questions to ponder:

• If my web site is going to do more for my business…then what do I want it to do?
• What are the different types of web sites?
  • an electronic version of my current product and company information
  • an existing customer support area, which operates 24*7
  • a way to interest potential new customers to learn about the products, services and solutions I offer and be able to get their information so I can follow them up
  • be able to take orders and potentially have the solution delivered with as little handling, overhead as possible.

There’s no reason you can’t do all those actions…is there? Apart from time and cost!

No matter what your selection(s) above, you, the manager  / business owner has to be sure of one fundamental thing. “Is what I am doing going to dovetail with my over all business strategy”. Your site is just another arm of your business and has to live just as any other part, like sales or support. It’s going to take time, effort and investment. Done correctly it can make money, save money, or just make it a better to deal with you and your organization.

Now that you have made the decision to proceed with the project to develop something appropriate for your business, there are just 10000 more questions (kidding – only 9000) to go.

It’s time to take action – we can work this process through with you as we have done with others before you.

Sign up to our regular mail out with up to the minute information on the latest techniques for doing business on the web.

All your channels to market are a mechanism for you to communicate with the world. We will help you facilitate this communication appropriately.

Life With Your iPhone

Life is often full of things that VEX us. It’s is worse when the thing that causes us to be vexxed is an important tool, like my iPhone. Now I want to say up front, I did take the Apple Care extended warranty, because if I hadn’t then I wouldn’t have found out why it stopped working that Sunday afternoon.

I had been making some calls and put it back in my pocket. I heard it give the message received beep and retrieved it only to find a totally blank response. Almost like a teenager on a Sunday morning. I tried all the things known to man and Apple Support to resurrect it, without any luck.

Taking it to the Apple Genius bar on the Monday, initially nothing, then please make an appointment with one of our techs. So with appointment made I left and returned.

In the meantime as I couldn’t be without my phone I put my SIM card into my slightly older phone, my Nokia N95. It’s a great phone, but seriously, after using my iPhone for 12 months it was like going back in time. Sure it did it’s stuff well, made calls, had the GPS, could send and receive all manner of messages, but the interface was just, well, clunky. So after being a Nokia advocate for such a long time I knew I had been converted.

Back to my iPhone. At the Genius Bar in the Apple Store, the guy there was very helpful. Checked this and that, ran some diagnostics, and actually got a glimmer from the device. I felt there was hope. He thought it might be a faulty connection to the screen or the screen itself was failing. It was only when he opened it up to reseat the connection did he find the real cause. The connector was indeed not seated correctly, but for the past 12 months or so it had been burning the logicboard (motherboard) and it was slowly frying itself.

Outcome: I was given a brand new device.

Thoughts: If I hadn’t had my extended warranty then I probably wouldn’t have even gone to the Genius Bar. To then find out it was a faulty unit all along made me think, would have the unit been replaced so quickly without the Extended Warranty. Probably not without a fight as the 12 month warranty was just passed.

I am happy with the outcome, two iPhones as I had already gone and upgrade to the 3Gs as I didn’t think my 3G would be fixable and I couldn’t live with my N95.

Yes the iPhone is a great bit of kit, but more than that “it’s my preferred tool of trade”.